Employment Benefits

Queen's has a long tradition of caring for our employees. We recognize that a comprehensive benefits program is a vital component of every compensation package. At the same time, we also realize that each individual has his or her own individual set of needs and priorities. To that end, Queen's has developed a flexible and innovative program of benefits to help our employees select the benefits that work best for them and their families.

Employees are eligible for benefits if they are a regular full-time or regular part-time (who works 20 hours or more a week) employee. Health care coverage begins on the first day of the month following the date of hire. Eligible dependents may also be covered under our medical, dental and dependent life benefits.

Queen's provides a comprehensive dental plan through Hawai’i Dental Service (Delta Dental Provider). The plan covers 100 percent of the charges for preventive care and a significant portion of the expenses for other dental work. Orthodontia coverage is an additional benefit for non-bargaining employees only. The plan provides a maximum lifetime benefit of $1,000 for orthodontic services.

Queen's recognizes that dependent care and health care expenses can significantly contribute to the costs associated with working. Paying these costs with pre-tax dollars can reduce the employee's actual out-of-pocket costs. Health Care and Dependent Care Reimbursement Accounts take advantage of federal legislation that allows employees to pay their portion of qualified expenses with tax-free earnings.

Queen's life insurance plan provides basic term life coverage equal to two times the employee's annual salary for non-bargaining, full-time employees. Additional coverage can be purchased through the Supplemental and Dependent Life Plans. Coverage for collectively bargained employees are determined by their respective collective bargaining agreement.

Long-term disability plans help replace lost income if an injury or illness prevents an employee from working 180 days or longer. Queen's provides a basic benefit equal to 50 percent of one's income, up to a maximum of $10,000 per month. The supplemental plan allows the employee to purchase additional coverage. Coverage for collectively bargained employees are determined by their respective collective bargaining agreement.

Accidental death and dismemberment insurance provides coverage 24 hours a day, 7 days a week if you die or are injured as a result of an accident. AD&D benefits are in addition to your Employee Group Life Insurance benefit. The plan pays your full benefit amount to your beneficiary if you die as a result of an accident. A percentage of your benefit is paid to you if you suffer a dismemberment, or lose your sight, speech or hearing as a result of an accident.

Queen's provides a comprehensive retirement program for its employees. It comprises the following parts:


Pension Plan
The Queen's Health Systems Pension Plan is a defined benefit pension plan, designed to supplement Social Security benefits and recognize both earnings and years of service. The pension plan is funded entirely by Queen's—employees do not have to make any contributions. You are automatically eligible to become a member of the plan if you complete one year of service and work 1,000 hours.


Queen's 401(k) Retirement Savings Plan
The Queen's Health Systems 401(k) Retirement Savings Plan is an excellent way to help save for your retirement years while deferring current taxes on the amount you save. You can save from 1 percent up to 100 percent of your eligible pay up to the IRS dollar limits each year. You are eligible for an employer match after one year of service provided you have worked 1,000 hours and are immediately 100 percent vested in employer matching contributions.

The Queen's Medical Center supports and encourages the growth and development of employees through their enrollment in educational courses for credit in an institution of higher learning, continuing education programs (conferences, workshops, seminars) and specialty certification examinations. The educational activities approved for reimbursement must be of direct benefit to the health system in reaching its mission. This policy applies to all employees and may be further defined by the Collective Bargaining Agreements.

The Employee Assistance Program (EAP)—offered through Employee Assistance of the Pacific helps employees and their families identify and resolve personal problems. The EAP provides up to six visits per year with a counselor for an assessment and, if necessary, assists with a referral for further care. The EAP can assist with:

  • Marital/relationship problems
  • Interpersonal problems (friends, co-workers)
  • Depression and anxiety
  • Problems with children and adolescents
  • Stress-related problems
  • Substance abuse (alcohol and other drugs)
  • Crisis intervention
  • Other personal problems

Queen's recognizes that taking time off enables an employee to maintain a proper work/life balance. Queen's offers eligible employees a paid time off program in which vacation, sick, holidays, paid professional leave days, bereavement and jury duty can be taken.

Queen's recognizes the following holidays:

  • New Year's Day
  • Presidents' Day
  • Kuhio Day
  • Memorial Day Kamehameha Day
  • Independence Day
  • Labor Day
  • Discoverer's Day
  • Thanksgiving Day
  • Christmas Day

Not all benefits may be available to all employees and benefits are subject to change. For employees in jobs covered by a bargaining agreement, benefits will be provided in accordance with the applicable bargaining agreement. This section is included for informational purposes and should not be relied upon as an indication of benefits you may or may not receive. For details please contact our Human Resources Department at 808-691-4627.